Welcome to

Broad Street

Address:
1700 Broad Street, Suite 120 Chattanooga, Tennessee 37408
Fax: 800-385-7439
Opening Hours:
Monday : 8:00 am – 6:00 pm
Tuesday : 8:00 am – 6:00 pm
Wednesday : 8:00 am – 6:00 pm
Thursday : 8:00 am – 6:00 pm
Friday : 8:00 am – 6:00 pm
Saturday : Closed
Sunday : Closed

Please call our clinic to ask about availability outside of listed business hours.

Address:
1700 Broad Street, Suite 120 Chattanooga, Tennessee 37408
Fax: 800-385-7439
Opening Hours:
Monday : 8:00 am – 6:00 pm
Tuesday : 8:00 am – 6:00 pm
Wednesday : 8:00 am – 6:00 pm
Thursday : 8:00 am – 6:00 pm
Friday : 8:00 am – 6:00 pm
Saturday : Closed
Sunday : Closed

Please call our clinic to ask about availability outside of listed business hours.

Our clinic is located at 1700 Broad Street, Suite 120, across from the apartment building with plenty of parking in the lot off Broad Street. 

Testimonials

ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 55.046 reviews
5.0Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent46 reviews
Posted on Google Google
Sue Roman profile picture
Sue R
12 April 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Abrielle’s attentiveness and knowledge are exceptional. Couldn’t be happier.
Posted on Google Google
Mary Smallman profile picture
Mary S
31 March 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I got an appointment quickly, had a friendly welcome and Jeff took care of my neck and shoulders amazingly! What a relief!
Posted on Google Google
mcbassguitar profile picture
Mcbassguitar
25 March 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I received excellent therapy!
Posted on Google Google
betsy Johnston profile picture
Betsy J
9 March 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I have very little experience with Physical Therapy so it is difficult for me to actually give a comparative review. However, I can say with certainty that Jeffrey Potts (the PT who worked on my difficult back), as well as his entire staff, impressed me with their professionalism, their kindness and what I believe is a genuine concern for the well-being of their clients. The facility itself also makes the experience a good one.. If you choose this location, you will find it to be: well-lit, nicely maintained, clean and easily accessible.
Posted on Google Google
Thomas Stimson profile picture
Thomas S
6 March 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Jeff Potts is a true professional. He show concern for me as a patient, and takes time to listen.
Posted on Google Google
Tkp profile picture
Tkp
20 February 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Jeff Potts and team provided excellent care for the last two years as I worked to control back and hip pain, strengthen my back, and be as active as I could be. I will be using them as the gold standard as I look for care in my new location!
Posted on Google Google
D Strother profile picture
D S
15 December 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Justin has consistently demonstrated timely, thorough and effective physical therapy that has appreciably improved my condition. I am looking forward to additional sessions and improved health. Thank you.
Posted on Google Google
Hilda Jemison profile picture
Hilda J
18 November 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I highly recommend Excel Rehab and PT. I have been working with Jeff Potts for a couple of months and I am very impressed with the professionalism, caring attitudes and commitment the staff shows their clients.
Posted on Google Google
Robin Crump profile picture
Robin C
4 November 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Always amazing
Posted on Google Google
Nancy Cross profile picture
Nancy C
8 October 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Justin was very attentive and thorough.
Posted on Google Google
SusieQ profile picture
Susieq
27 September 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Jeff Potts and his team have been so wonderful and helpful in this recovery and others in the past! I would give him 10 rather than 5 stars!!!
Posted on Google Google
Tina Silmon profile picture
Tina S
23 September 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
This was my first experience with physical therapy and my therapist Justin has made it an easy one. He's very hands on and therapeutic. I trust he will have me back to my pre- surgery self in a matter of time. Also, the rest of the Broad Street Staff are all pretty awesome!!!
Posted on Google Google
Kristi Delaney profile picture
Kristi D
20 September 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Convenient location, excellent staff! Everyone is warm and friendly, but the most important part is the staff is clinically sound; from the PT’s to the PTA’s, Techs and the front desk. 5 stars, well deserved!
Posted on Google Google
Joe Dan White profile picture
Joe D
16 September 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Could not be more pleased
Posted on Google Google
Pat Brakebill profile picture
Pat B
15 September 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent and Professional Staff
Posted on Google Google
Donna Barton profile picture
Donna B
13 September 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
After nearly 14 months of consistency and persistence by the team at Excel I finally graduated today! I feel extremely blessed to have been referred to them and for their dedication to making me well! I would recommend them to anyone. BEST OF THE BEST!
Posted on Google Google
Kathy Jackson profile picture
Kathy J
24 June 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excel Rehab & Sports on Broad Street was an excellent choice by my orthopedic physician. Jeff Potts and his team have provided great therapy care for my shoulder. My shoulder is showing improvement with the exercises and treatment received at the clinic along with the home exercises prescribed. The atmosphere at Excel is friendly and comfortable. The clinic is clean and runs with precision. I leave each session Optimistic and encouraged as I work towards recovery. I highly recommend Excel Rehab & Sports on Broad Street and Jeff Potts if you have a need for physical therapy. Kathy J.
Posted on Google Google
A.B. Maynard IV profile picture
A.b. M
24 June 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The Broad Street location of Excel is in a great location with plenty of parking right in front of the entrance. The facility is well lit and also has plenty of natural light from the floor to ceiling windows across the front. The inside was very clean, and well organized. It did not feel crowded at all. I was treated by Abby (Abrielle). Before beginning our first session, she thoroughly reviewed my chart, and then asked me a lot of questions about my shoulder and back ailments, levels of pain, range of motion, mobility, etc. Abby always took the time to warm up my shoulder before putting it through any exercises. Overall, Abby was very attentive, and showed me lots of very good stretches and strengthening exercises to do. If you need PT (Physical Therapy), I highly recommend Excel Rehab & Sports.
Posted on Google Google
Cynthia Cisneros profile picture
Cynthia C
23 June 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
After I had my bilateral knee replacements I did not know anything about physical therapy. My doctor made the referral for Excel rehabilitation and I went from there. Jen the receptionist in front desk person was very helpful in scheduling my appointments to accommodate my schedule. From day one I was treated with respect and dignity and the staff was extremely knowledgeable on my surgery and the extent of my rehabilitation. The tax are also awesome but the watchful eye of the physical therapist is never far away My PT Jeff is always watching my movements making sure that I'm doing my exercises correctly and with Fidelity. I personally would recommend Excel rehabilitation to anyone with rehabilitation needs.
Posted on Google Google
Wanda O'Neal profile picture
Wanda O
28 May 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great customer service, efficient, knowledgeable, great training assistant, polite and personable. Haven’t finished therapy, but am seeing progress.
Posted on Google Google
Rosemarie Hill profile picture
Rosemarie H
23 May 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent PT facility. Nice, clean, open, relatively quiet, and the entire staff is great. I've been a PT naysayer, and this Excel shop has totally changed my thinking.
Posted on Google Google
Meda Groce profile picture
Meda G
3 May 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Their care for each patient is personal for Jeff and the team at Excel. Scheduling meets your personal needs as to what is most convenient for you.
Posted on Google Google
Jon Boroughs profile picture
Jon B
9 April 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Jeff and the staff at the Broad Street location have been excellent and I've made great progress under their care. They have been flexible and easy to work with. I highly recommend them.
Posted on Google Google
Vickie Stovall profile picture
Vickie S
27 March 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
If there were a subscription service for injuries, I’d sign up just to keep coming here! From the moment you walk in, the warmth and care from the patient support team make you feel like a V.I.I.P (Very Important Injured Person). The therapists? Absolute wizards! Their one-on-one therapy, deep understanding of treatment techniques, and ability to actually listen to your needs make every session feel like a mix of science, magic, and just the right amount of tough love. The environment is so welcoming and nurturing that, honestly, I wouldn’t mind finding an excuse to keep coming back (Anyone need a volunteer to sprain an ankle?). If you're looking for top-notch therapy with a side of genuine care, look no further—this is the place to heal, laugh, and maybe even miss once you're better!
Posted on Google Google
rebecca swanson profile picture
Rebecca S
27 March 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
From the moment Jenn welcomes you at the door, the place has a casual but completely professional vibe. And if Chris Velasco is your therapist, you're in skilled hands. Highly recommend.
Posted on Google Google
Steve Smallman profile picture
Steve S
28 February 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Jeff, Jen and the entire team were amazing. I feel like they gave me my life back! After years of chronic pain and back blowups, I now have a regimen I can do every day and it’s working! They’re good at what they do and they’re just good people to be around. I cannot recommend them highly enough!
Posted on Google Google
Tucker Pennington profile picture
Tucker P
20 February 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Targeted, attentive, rehab. These folk understand precisely what the issue is and prescribe the perfect stretches and movements to give better mobility and relief of pain. And the conversations are better than barber shops.
Posted on Google Google
Zia Kabiri profile picture
Zia K
5 January 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent care and service. I was relieved of chronic neck pains within a weeks.
Posted on Google Google
Dan Challener profile picture
Dan C
4 January 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I have had a terrific experience. Chris is very knowledgeable and created a program that exactly fit my needs. I appreciated that I always worked with Chris and his excellent assistant trainer, Carson; I didn't get passed around to which ever trainer was available. This is a well run clinic!
Posted on Google Google
Kathy Thomas profile picture
Kathy T
12 November 2024
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I’ve been to Jeff for 3 visits so far and am very pleased and feel that the PT treatment he is providing is helping with my sciatic nerve. Jeff is very pleasant and knowledgeable!
Verified by Trustindex
Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

Get Back to an Active Life

At Excel Rehab Broad Street, we integrate traditional physical therapy with advanced technology to provide personalized treatment plans that help you get back to your best lifestyle.

We are a fully staffed and well-equipped outpatient physical therapy facility with certified experts in the latest techniques and treatments to help you recover from injuries and find relief from chronic pain. Learn more by calling our clinic or requesting an appointment online.

Occupational Therapy

Pelvic Floor Physical Therapy

Pre- and Post-Surgery

When Was Your Appointment?

We recently changed bill pay providers. Please click the button for the date of your appointment to be directed to the correct online payment portal.