Patient Resources

Everything you need to know.

You are our priority. We want you to feel welcome, well informed, and have access to the information and resources you need for a smooth transition into your Physical, Occupational, and in South Carolina, Hand therapy. We have included essential forms, downloadable information, common questions, and answers in our FAQ section. With a Patient First Mission and 99.9 % patient satisfaction, we are the most trusted therapy provider in South Carolina and Tennessee. Please contact us directly if you have a question or concern that we have not addressed. The Difference is Excel Rehab & Sports.

In South Carolina and Tennessee, by law, you are not required to have a referral from your doctor. Most insurance plans allow for up to 15 therapy visits or 30 days of Physical, Occupational or, in South Carolina, Hand Therapy treatment, whichever comes first.

What does this mean for me in SC & TN?

South Carolina and Tennessee are Direct Access states. Having Direct Access means that you have a choice in where and when you receive your Physical, Occupational or Hand Therapy. If your doctor does not prescribe therapy as part of your recovery, and you are experiencing pain, you can choose to contact us directly and schedule an evaluation. We will assess your condition and discuss a treatment plan that would be best suited for your condition and recovery.

We want your first day to be smooth, informative and productive. When you arrive at Excel Rehab & Sports, please check in with our Patient Care Coordinator. They will welcome you to the clinic, ensure that your information is correct in our system and introduce you to your therapist so that you are ready for treatment. Once you are in our treatment area, a qualified Excel Rehab therapist will assess your condition, evaluate your needs, and discuss a personalized treatment plan that will start you on a path to healing and recovery. Once your session is complete, you and your therapist will discuss what to expect in the recovery process and your care plan.

We accept most insurance, Medicare, Medicaid, and multi-group plans and work hard to make essential care attainable to those with financial constraints.

The personal impact, both financially and psychologically, of lost income and productivity after a workplace injury most often will exceed the medical cost. When there is an on the job injury, we are sensitive to impact on daily life, and are intently focused on helping the injured worker return to their productive and fulfilling work and personal life.

For our Workers Comp patients, we provide the following:
  • Physical and Occupational Therapy, and Hand Therapy in SC
  • Functional Capacity Evaluations (FCEs)
  • Impairment Ratings
  • Work Conditioning and Work Hardening
  • Quick and efficient scheduling
  • Clear and concise communication between all parties and the patient return-to-work focused treatment plans
Your new patient packet has everything you need to register as a patient with us. Completing this information will allow us to help you expedite check in, insurance verification and get you started with your plan of care.

South Carolina
New Patient Packet – English
New Patient Packet – Spanish

Tennessee
New Patient Packet – English
New Patient Packet – Spanish
We take your privacy seriously. The Excel Rehab & Sports Privacy Notice describes how your medical information may be used and disclosed and how you can access to this information. Please take the time to review this information carefully. By reading and signing this Privacy Notice, you are stating that you fully understand your rights, and authorize and consent to the use and disclosure of your protected health information as indicated within the document. If you do not authorize or consent to the disclosures as indicated, please notify Excel prior to your first appointment so you may speak with the Privacy Officer. If you desire a copy of the notice for your records, it will be provided to you upon request.

Download the Privacy Policy – English
Download the Privacy Policy – Spanish

Call us

We are here to help you.
Please call us with any questions.

FIND YOUR CLINIC

SOUTH CAROLINA
Hours: M-F 8 am – 5 pm
501 Forest Lane, Suite A
Clemson, SC 29631

Map It
Phone: (864) 654-2001
Fax: (800) 305-7112
Hours: M-F 8 am – 5 pm
1664 E Main St.
Easley, SC 29640

Map It
Phone: (864) 654-2001
Fax: (800) 305-7112
Hours: M-F 8 am – 5 pm
11091 North Radio Station Road
Seneca, SC 29678

Map It
Phone: (864) 654-2001
Fax: (800) 305-7112
TENNESSEE
Hours: M-F 8 am – 6 pm
313 Manufacturers Rd.
Suite C215
Chattanooga, TN 37405

Map It
Phone: (423) 254-5461
Fax: 800-385-7439
Hours: M-F 8 am – 6 pm
2158 Northgate Park Ln.
Suite 200
Chattanooga, TN 37415

Map It
Phone: (423) 254-5461
Fax: 800-385-7439
Hours: M-F 8 am – 6 pm
7443 Commons Blvd.
Suite 112
Chattanooga, TN 37421

Map It
Phone: (423) 254-5461
Fax: 800-385-7439